Frequently Asked Questions...

How do I become a member of PropCity.com? 
I created an account, but don't have a password. How do I login?

How do I find what I'm looking for?
What if I can't find what I'm looking for?
How do I submit an item for rental?
How do I create an effective listing?
What price should I charge for my item or service? 
When is the price negotiable?
How do I hide a listing temporarily or make my listing unavailable to rent?
How do I prepare my photos for displaying on PropCity.com?

How do I become a member of PropCity.com?

Joining PropCity.com is easy. Just go to our user registration page, fill out the registration form and you'll be able to post things for rent, reserve props and manage your listings in your personal account area.

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I created an account, but don't have a password. How do I login?

When you created your account, our system automatically generated a password and sent it to the email address you gave when you registered. Please check your email and if for some reason you didn't receive it, email support@propcity.com and we will resend it to you.

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How do I find what I'm looking for?

Finding an item on the PropCity website is easy. You do not need to be a member to browse for props. Simply type the key word or words into the search window and click search. If your item is not there, try a different key word or use our powerful category listing feature. 

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What if I can't find what I'm looking for?

If, after performing several different search terms for the item you are looking for and browsing the categories listings, you still haven't found the prop you desire on the site, please email PropCity.com with your request and we will get back to you as soon as possible.

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How do I submit an item for rental?

Posting your listing correctly in the database is essential to your success at PropCity.com. When first entering your item for rental, you will be asked to supply keywords which will be used by potential renters to find your item on the site. It is not mandatory that you use numerous keywords, however it will expand the possibilities in searching for props. PropCity.com also has an index for searching, in the event users cannot locate what they are looking for by using keyword searching. 

For example: Let's say you have a black and white 12 inch television set from the 1940's which you would like to submit for rental. You will want to use the word television and t.v. in your keywords. For example, five possible keywords would be 1. black and white television. 2. black and white TV. 3. 1940's black and white television 4. 1940's black and white t.v. 5. black and white 12 inch Magnavox television. Finally, be sure to use commas to separate keywords and keyword phrases.

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How do I create an effective listing?

It is very important to have a clear, well-lit photo of your item, write a complete and thorough description and a reasonable price for your item. In order to increase the likelihood that your prop will be found in the database, be as elaborate as possible when composing your prop descriptions and use keywords that pertain to the particular item you are renting and please make sure you use words that are relevant to your item. In order to eliminate problems and misunderstandings, we also recommend that you include accurate information about the condition of the item, size, dimensions, etc. Finally, after you list your prop, go to our search page and run some test searches to make sure your prop comes up in the searches you want people to find your item with. If the listing needs modification or fine-tuning you may, at anytime, edit your prop listing in the database.

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What price should I charge for my item or service? 

Consider these suggestions: 

  1. Use similar rental listings or other examples you may know of as a starting point.
  2. Set a price that would be attractive to you if you were the renter. If it's attractive to you, more than likely, it will be attractive to others as well.
  3. If you're renting out an item that you plan to replace after a while, set a price that would, over the rental life of the item, cover most if not all of its purchase price.
  4. For services, take into consideration the value of your time. If you're filling free time, you probably have a lot of flexibility in the price you set. If performing your service would take time from something else, set a price that will make it worth your trouble.

In general, try to keep in mind a realistic sense of the demand for your item or service. Unusual or unfamiliar things may benefit from a lower rental price, at least until it catches on.

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When is the price negotiable?

At PropCity.com, weekly rental prices are non-negotiable. As well, even if you only need an item for one day, you will be charged the weekly rate. 

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How do I hide a listing temporarily or make my listing unavailable to rent?

The easiest way to hide one of your own listings temporarily is to reserve it yourself, as if you were the one renting it. When you are ready to make the item available again, simply delete the reservation from your PropCity.com Member Page.

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